• How to Reset you𝕣 Crypto.𝒸om Ex𝒸hange Passwo𝕣d?

    The following steps outline the Password Reset Procedure. Please note to avoid any unexpected issues or delays, your withdrawals may be disabled for 24 hours after the successful 2FA Reset.

     

    Reset Password:

    Log In to your Crypto.com Exchange account

     

    Go to Settings > Security

     

    Under Account Password & 2FA, tap “Change Password”

     

     

    You will receive a reminder prompt to note the password updates will also be applied to sub-accounts that use master account credentials. Click Continue.

     

    Enter the following information:

     

    Current Password

     

    New Password (ensure it meets the security requirements)

     

    2FA Code

     

    Once completed, your new password will be completed and recorded into your account security history. You will also be logged out from other platforms.

     

    Reset Password (Exchange App):

    Log In to your Crypto.com Exchange account

     

    Go to Home> Settings > Security

     

    Under General, tap “Change Password”

     

     

    Enter the following information:

     

    Current Password

     

    New Password (ensure it meets the security requirements)

     

    2FA Code

     

    Once completed, your new password will be completed and recorded into your account security history. You will also be logged out from other platforms.

     

    Forget your Password?

    Visit crypto.com/exchange and select the Log In button (upper right-hand corner)

     

    2. Select Forgot your password?

     

    3. Enter your registered Exchange email and press Submit.

     

    4. An email will be sent to your registered email. Check your inbox to receive the link.

     

    5. In your email, clicking the link email will redirect you to set a password.

     

    6. Once you've created a new password, click Change my password.

     

    7. Log In on the Exchange using your newly created password.